Massachusetts News: BOSTON, Tiffany Jenkins, Former Airline Gate Agent Arrested for Cheating Airline Ticketing System
BOSTON, Ms. – A Chelsea woman was arrested yesterday and charged in connection with using her position as an airline gate agent to convert low cost flights to more expensive flights and destinations for friends, family and acquaintances.
Tiffany Jenkins, 30, was charged in a criminal complaint unsealed yesterday with wire fraud. She was released on conditions following an initial appearance in federal court in Boston.
The complaint alleges that as a gate agent, Jenkins had access to the airline company’s computer reservation database and had the ability to use a special code, referred to as an involuntary exchange or “INVOL,” to change flights for customers at no additional cost.