AI-powered intelligent workflows accelerate customer, employee and partner outcomes
ARMONK, NY (STL.News) IBM (NYSE: IBM) today announced it has acquired 7Summits, a leading Salesforce consultancy with more than a decade of delivering transformative digital experiences across industries. The acquisition extends IBM’s portfolio of Salesforce services and experience design capabilities and further advances IBM’s hybrid cloud and AI strategy. Financial details were not disclosed.
“7Summits is part of a broader IBM investment strategy in services and ecosystem partnerships to enable our clients’ digital transformations through hybrid cloud and AI,” said Mark Foster, Senior Vice President, IBM Services. “Salesforce plays a critical role in transforming customer, employee and partner lifecycle processes into intelligent workflows that deliver accelerated business outcomes.”
IBM is a Global Strategic Partner of Salesforce and U.S.-based 7Summits joins IBM Global Business Services, integrating into its fast-growing Salesforce business. 7Summits boosts IBM’s strategy consulting, experience design, and application development capabilities across the Salesforce platform. The acquisition builds on IBM’s continued investment in Salesforce services to meet the rising client demand for experience-led business transformation and new customer engagement strategies backed by data, AI, and machine learning. Over the next three years, IBM Global Business Services will continue to significantly expand hiring, training and certifications to support key growth areas for Salesforce, including Tableau, Mulesoft, and Vlocity, while continuing to build out new Salesforce specific offerings that leverage IBM complementary capabilities and deep industry expertise.