BRUSSELS | EU says Airbnb must change presentation after complaints



BRUSSELS— The European Union said Monday that Airbnb has until the end of August to address consumer complaints that the U.S. company’s pricing and booking system can be misleading.

The U.S. vacation rental company said it was willing to work with the EU Commission to address any issues it might have.

EU Consumer Commissioner Vera Jourova said that many consumers could be stumped now by the complicated pricing structure, which can add extra costs at the end of a holiday — for example on cleaning charges.

Continue reading BRUSSELS | EU says Airbnb must change presentation after complaints at STL.News.



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